LFRDO
Wedding: 4/14/12
I am going to post an in depth accurate review of my experience next week when I finally return home, but in the meantime - let me tell you that I personally felt that I was treated like garbage at my wedding, from the rude owner yelling at me and making me cry, to the matri'd man-handling one of our groomsmen, to getting kicked out of the bridal suite, to getting rushed out, hair in my aunts food, my bridesmaids missed 30 minutes of my wedding running around to find somewhere to put my stuff, cold dinners for my guests, not all my guests got the cake, my outside vendors being treated like garbage, the staff smacking my bridesmaid in the head with a chair and not apologizing, asking for water 6 times before the DJ finally saw me about to faint and brought it to me, dead plants or un grown plants by my altar, wrong ceremony decor, wrong cake filling, unclean linens that ruined my aunts dress (coral house has to pay to get it dry cleaned), guests complaining to me today that food was being taken away from them as they were still eating...
ladies, that is only the tip of the ice burg compared to how I felt treated by the owner. A bride should feel like a queen and I have spent the past 2 days in tears trying to bounce back.
only good things from Coral House from the perspective of this bride was the delicious salmon, new windows, nice new chair covers, and the cleaned up lake, (note: this is my personal opinion that they were treated bad, since the owner threaten to sue me while I sat outside crying hysterically in my wedding dress)
I will also post on my 2012 board for those gals, and the review section.
This is just a recap of my PERSONAL EXPERIENCE while at my wedding at the Coral House this past Saturday.
The rest of my vendors treated me like the princess that a bride should be treated like.
Danielle
Wedding: 3/30/12
I want to Rave about my Maitre d' Tina (T)
she was amazing! I dropped off 7 boxes filled with decor including chair sashes and my own napkins i wrote specific details for each table and i was so worried something would be wrong... however T had everything under control and everything looked perfect!! she busted her butt all night and again when my wedding was over packing everything!! shes amazing!!!
Now About Coral House... I had Shrimp in Shot Glasses on my passed food for CH and instead of Nice Big Shrimp in shot glasses i had small shrimp on spoons this totally pissed me off because the whole reason why i went for the shrimp was because of the look i also told some guests about it and felt stupid when that was not what came out.... another thing is i paid for pasteries PP to accompany chocolate covered strawberries and cookies and not one table had pasteries... i will say that when i called to complain after my wedding my bqt manager provided me with a box of pasteries and some cookies but the proncipal was i paid per person and it was on my menus and none of my guests got to enjoy them....
all in all the food was amazing and the service as well.. i would def book another event at the coral...
Davone
Wedding: 12/23/11
I just wanted to say thank you for making me and Tiffany's dreams come true!
Whether it was Coral House from the very beginning being like a 2nd family to us, or Butch and Mike coming in a week before like David Tutura and adding the Glam factor to our wedding or the great staff at Coral house that made our guests feel like royalty, Tina, Jarrett, Frank and especially Laurie will always be family to us....There commitment to our love and happiness was beyond a vendor/couple relationship....we felt like we knew them all our lives! Everyone wants to take Jarrett home with them, Laurie dressed in the theme for the night and Frank makes the best Wedding cake drink!!!!!!!! The food, drinks, hospitality, service, everything was AMAZING!!!! You guys went above and beyond of anything we could have asked for and we are so thankful to you. We will definitely be having our baby shower at The Coral...
Max
Wedding: 12/11/11
We had our wedding last month at the Coral House. My family all said it was a great wedding! The food was really good. The staff there took really good care of me and my friends. Everything was really clean. Glad that was our choice.
Marissa
Wedding: 12/3/11
Mu husband and I had our wedding (ceremony and reception) at the Coral House last month. We were very happy with our choice. Our event planner Laurie really went out of her way to accommodate some last minute needs from our guests who had traveled to be with us. The day went smoothly, the rooms were nice, and the staff was very helpful and polite. We're happy that we chose the Coral House for our big day. I would definitely recommend it to our friends.
johanna
Wedding: 11/11/11
The Coral House provide me with excellent service that enhanced the ambiance of my event. The reception was held in the Americana Room. The packages available gave me many wonderful options to plan and elegant affair.
The food was outstanding. The service was courteous and prompt.
I would definitely use the Coral House again for any future family events.
Thank you,
Johanna...
Toni
Wedding: 10/30/11
When my husband & I first found the Coral House, we loved it. It didn’t feel so “typical wedding venue” to us and we knew we could change whatever we didn’t like and really make the rooms represent us. Linda was our coordinator that worked with us. Her personality is pretty difficult and each side of parents also felt she was very hard to work with at times. When she’s nice, she’s a delight…..when she’s not, she really loses all patience with people. We were planning from across the country so this was an already stressful situation to begin with and I feel like Linda forgot that. I said all along, I have never felt like a paying customer with her…not until the day of. She always put potential couples/events/parties before ours. Skip ahead… Everything did turn out beautiful. The rooms looked great, people absolutely raved about the food!
When I first came in, I was wearing a white shirt that said BRIDE and the greeter woman came at me with a bit of an attitude... "Why are you here? Who are you with??" I hope she was nicer to my guests!
In the set up, they did switch the table numbers around and unfortunately that mixed up the 2 sides and disrupted the flow. People ended up moving their seats entirely! ..but that's really the only thing that got lost in translation. I did notice a lot of white in the ceremony room and I was probably notorious for veto-ing anything white.... on the day of, I was so nervous and stressed out that I didn't say a word about it. There was no time.
Our maitre’d was Tina… I found her personality to be a tad abrasive. As she put it, her “style” is to rush the courses and get people out on the dancefloor. I did NOT like that. All the meals were a blur, I got 2 dishes at a time! I felt she should have been more on top of the DJ. He put off the special dances until the end of the night when most of the guests were already gone. He didn’t play our thank you song to the parents and we thought maybe Tina could help us and put him on more of a schedule so he could get it done before the night ended…when we went to her with our concerns, I also brought up the fact that he wasn’t going by the playlist and she said to me “We’re not worrying about 1 hour, 1 minute or 1 second ago. That’s in the past” and she totally dismissed me.....and nothing changed anyway! The DJ continued to screw up and leave things out.
I walked away and she honestly didn’t come back to us for the rest of the night!
The cake cutting was also confusing and resulted in some awkward moments. The DJ called us up to cut the cake...we stood around and waited.....then he sent us back to the cake table....then Tina and a waiter moved the cake table onto the dancefloor and we were called up there again.
In the end, CH really did put the rooms together nicely. Me going crazy from people isn’t their fault. They decorated the “lobby” area beautifully and had candles scattered all over. It was really romantic feeling. They also gave us 2 separate bridal suites to use. The food set up in the bridal suite was beyond OUTRAGEOUS! It was sooo much and sooo over the top, I couldn’t believe it. Our attendant Liz was constantly trying to keep up on our needs, she was fantastic.
My parents are tough people to impress and they loved the food. Everyone said there wasn't one thing that wasn't delicious!
MELISSAH
Wedding: 5/21/11
THE CORAL HOUSE WAS ABSOLUTELY AWESOME.... GREAT BANG FOR YOUR BUCK. HIGH END QUALITY FOR REASONABLE PRICES. PROFESSIONAL, UNDERSTANDING, AND FRIENDLY. LAURIE ESPOSITO WAS FABULOUS WHILE PLANNING OUR WEDDING. THE FOOD WAS DELICIOUS. THE CORAL HOUSE MADE MY DAY EXTREMELY SPECIAL, A NIGHT TO REMEMBER FOR ME AND MY GUEST. THANK U CORAL HOUSE...
jesseS
Wedding: 4/9/11
My newylywed husband and I had our wedding at the Coral House last month and I could not be happier with the our decision in doing so. I have nothing bad to say about our special day. The food was amazing and the staff was incredibly helpful.
Our guests and bridal party were extremely pleased with how they were treated and I am still so impressed with how me and my husband were treated leading up to the big day. The staff did everything they could and more to make sure our day was one to always remember, not only for us but also for our guests.
Their staff made us feel like family to them and it was more then the typical vendor/ customer relationship. Our day was made more special thanks to the care that we were given and we could not be happier.
I highly recommend the Coral House for not only a wedding, but any showers or upcoming parties. The food is amazing, they have such a variety of cool drinks to pick from for guests and everyone is treated like a special guest of honor. We thank the Coral House for all they did for us on our day and we look foward to using them again in the future.
CelticCutie
Wedding: 10/8/10
The food and decor worked with our theme. We chose the Coral House because a family member had their wedding there and we loved it. However, we had a much different experience. Coral House's representative gave mediocre customer service throughout the planning process. However, the biggest complain was the Maitre De the day of the wedding. Her attitude was horrible and she was bossy, not accommodating and argumentative. She did not work well with our vendors and she was rude and nasty to our guests. She was not flexible and took time away from our wedding to argue with us about matters that were of no concern after she had taken care of them. She did very little to be helpful and she was not concerned with what we wanted but what she wanted to do. A different Maitre De might have made all the difference.
Yury G.
Wedding: 9/12/10
I had my wedding there and left very satisfied. The hall is beautiful. The staff is extremely friendly and accomodating. We met with two managers and they were very helpful in all aspects of planning the wedding. Julie, the matre'd was with us every step of the way and was very pleasant. Our personal waiter, JT was one of the nicest and attentive people I have ever met. The food is delicious. We planned to have our ceremony outside by the lake and it started raining. They moved everything inside in no time and even turned on the fireplace for a more cozy atmosphere. They helped us pick the officiant and plan the ceremony as well. They subcontract their own officiants, making the prices much lower than usual. The food was absolutely delicious and seconds were available at no extra charge. They threw in table and chair covers which are normally not free and gave us additional discounts, besides the fact that their prices are already lower than all the other places we looked at. Once again, for the price we paid, they really outdid themselves!
Jonelle and Luke
Wedding: 8/1/10
I am glad my wedding planner Renita suggested this venue. The scenery, the food and staff were the best. There was another wedding at the same venue but no one really noticed that. The staff made sure everything went smoothly.
Elizabeth
Wedding: 6/26/10
One only gets 4.5 hours compared to other venues where they give you 5 hours.While we were wrapping up the staff was already clearing tables and preparing for the next event.
As per 95% of my guests, the food was great overall.
The bridal suite was very limited, not ideal for dressing ,only for hanging out with your bridal party. at least the one that we were assinged to.
My maitre d Kyle was the absolute best,very efficient and such a calm, nice demeanor.
Samantha
Wedding: 1/16/10
GREAT Staff!! They were all very nice and easy to work with. We enjoyed the food and got great feedback from friends and family. The price was right and had a nice view from the windows. Everything was on time and went smoothly.
futuremrsjay and mrjay
Wedding: 10/4/09
I must say that the Coral House did an excellent job handling our wedding and reception. The food was wonderful and plentiful. The ceremony was held outside by the lake on a gorgeous Sunday morning and everything was absolutely perfect. The facility is kept very clean, the bathrooms are nice and they have a very nice bridal suite equipped with a large flat screen TV and leather couches. It is worth the splurge if you get the Vienesse table which had a variety of selections and even an ice cream cart which was a big hit. The staff was very pleasant and tended to our every need. The constantly made sure we had everything we needed and could always be found. Linda and Frank were very professional during the process and we received a great rate. I could not have asked for a better venue. Even though other events were going on I still felt like we were well taken care of during our ceremony and reception. The Coral House is a very professional and organized venue.
Joliemojo and rlkapla
Wedding: 9/6/08
The staff were very attentive to the details. The guests told us that the cocktail hour food was excellent. We hand Italian hot buffet and a Hispanic serving stations. They offered us another room for our ceremony because of the weather separate from the cocktail and reception.
keensmell
Wedding: 6/22/08
The Coral House was an economical and beautiful choice for our ceremony and reception. The food was excellent and they have so many options for cocktail hour, dinner, and extras. Kevin, our Maitre-d, was great, constantly checking in, making last-minute decisions based on our needs, and directing and inexperienced, confused bride and groom. We thought the Coral House was a great value for how many services they offered.
Shirley
Wedding: 6/15/08
My wedding was made special due to the staff of Coral House
Melody
Wedding: 9/2/07
The coral house was a unique yet quaint location to hold our reception. In the beginning of September, the lake was gorgeous and the view was great from the rooftop for the cocktail party, reception hall, and outside as well. Service was great and no complaints can be given.
o01inur
Wedding: 12/23/06
Wonderful place.... amazing people and 5 star food!!!!! We had a small budget and made the best of every penny we had and got back more than we expected! I truly enjoyed my wedding day without worrying about the cocktail hour, the cake, the guest list, seating chart and much much more!!!