Rebecca
Wedding: 3/30/12
I cannot recommend The Water's Edge highly enough. The venue and the staff are stellar. We worked with Daniella who was so accommodating and responsive; she easily made the stress of wedding planning disappear and I felt very comfortable knowing we were in such good hands. The food at the Water's Edge was phenomenal. Our guests are still talking about how much food they were given and how good it was. People thought that the cocktail hour was dinner because there was so much food! The venue is stunning. We couldn't have been happier with the views and the proximity to Manhattan. Paul the Maitre'D was so nice and took great care of us. I had Mildred as my bridal attendant and she was FANTASTIC! She steamed my dress, bustled it, and made sure I ate-- it was like having another bridesmaid! For the price and everything that's included with booking at the Water's Edge, we couldn't have asked for anything more. The only thing that was slightly lacking was the cake (it was beautiful, but overly sweet), but since they gave us dessert in addition to the wedding cake, no one really noticed.
amycharlie
Wedding: 2/18/12
Beautiful space for our reception. The food was excellent and the staff were very friendly. Thank you very much for making our day so special. Props to Jim in the kitchen!
au336680
Wedding: 1/15/12
My husband and I were married at the Water’s Edge on January 15, 2012. Every ounce of our wedding was magnificent, thanks in tremendous part to the staff at the Water’s Edge. Our guests were first blown away by the atmosphere and the view, then by the incredible service, and then by the magnificent food. Our officient (Susan Turchin), the flowers (by Spitz & Peck), the music (by our fabulous DJ, Carol Moore of A Starry Night), and our photographer (Amber Johnson) also helped make our wedding day magnificent.
From the day we reached out to the Water’s Edge to see the venue (in November 2010), sales manager Kathy Thelian was extremely helpful and responsive. She also referred us to Susan, our officient, who did a wonderful job on our ceremony.
We had the ceremony on site at 4PM, followed by a cocktail hour at 5, and the reception from 6 to 10. We began taking pictures about two hours before the ceremony. From the moment we arrived, Kathy was there to greet us, Paul the PHENOMINAL maître d was at our beck and call, Victor the dining room Captain was working to see that everything was prepared, and Scott the bartender made sure our glasses were never empty (after politely pulling me aside and asking whether it would be alright to serve the bridal party before the ceremony began – answer was obviously “YES!” – but it was very nice of him to ask), and Mildred – our bridal attendant – made sure that my dress and I were perfect. More on Mildred later – that wonderful, wonderful woman.
The ceremony took place between 4:15 and 4:45 in the afternoon. After, our guests moved to the next room for the cocktail hour. Since we had 140 guests, we used only the second floor of the venue, and the cocktail hour room was separated from the ceremony/reception room by a partitioned wall. My husband and I were escorted to the small, but comfortable bridal suite where a tremendous spread of all of the cocktail hour food had been laid out for us. We spent about twenty minutes together talking and snacking before heading to our cocktail hour to greet our guests. Everyone was settled in – there was plenty of room to sit or to stand or to wander around socializing.
About 15 minutes into the cocktail hour, potential disaster struck – an entire glass of wine was spilled on my dress - red wine on ivory satin. As everyone gasped in horror, Mildred swept me back to the bridal suite where some magical combination of dish soap and club soda (and a lot of scrubbing by Mildred and aunt Sharon) removed the stain to such a degree that people who hadn’t seen what happened couldn’t even tell. Mildred = Superwoman.
We returned to the cocktail hour with about fifteen minutes to go, and at 6, Paul brought us back to the bridal suite as our guests were seated for the reception. At 6:15, the bridal party and my husband and I were introduced (all orchestrated by Paul and Carol). We had our first dance, and after fifteen minutes or so of everybody dancing, appetizers were served. We had a warm pear and gorgonzola salad that was outrageous. After appetizers, Carol kicked up the music and we all danced for about a half hour until dinner was served. For dinner, we had a choice of filet mignon (several people told me it was one of the best steaks they had ever had), Chilean Seabass (which my extremely picky mother absolutely loved), and a sautéed chicken dish that was out-of-this world. This was not ordinary “wedding food” – not even “good wedding food” – which is pretty mediocre. These meals could have been served at any New York City restaurant and would have received raves. The rest of the night was devoted to dancing, more dancing, and more dancing. Dessert and wedding cake were served and very well received, although I can’t speak to them personally because I was too busy dancing. If they tasted anything like they did at our tasting session in December – they must have been amazing as well.
Mildred, Victor, Scott, and Paul took tremendous care of us and our families throughout the night. Our guests raved about their servers, the bartenders, and the attendants. I cannot speak highly enough of the Water’s Edge – they made our night very special for us, for our families, and for our guests.
Brittney
Wedding: 9/10/11
This place has the best view ever - over looks the east river and NYC!! The service was immaculate!! The coordinator is great - she helps you plan everything. The food is fantastic!! Everything is customizable for little or no extra charge!
Mercedes
Wedding: 8/13/11
Amazing views, awesome food, and very professional. All my guest were extremely impressed with the venue. They only hold one wedding at a time which is wonderful. They also do the cake which is so much more simpler to have it done in house.
Marlo
Wedding: 3/26/11
Our wedding day was beautiful thanks to the entire staff at Water's Edge - thanks to Kathy who really was so patient and wonderful. It was a great day with wonderful service. Thank you.
j9ferrari
Wedding: 5/31/09
I cannot say enough about Water's Edge and their staff- from our 1st visit to the restaurant, last September, for our anniversary dinner, to meeting with them, booking and planning our wedding, the staff at Water's Edge made every aspect and decision easy and virtually painless.
Maureen Murphy, their V. P. of Banquet Sales, was incredibly patient and guided us throughout the process- she assuaged my fears and made me feel very comfortable. Mildred Lopez, my incredible wedding attendant, made sure I ate, drank and enjoyed myself- she even pressed my veil!
The food was delicious and plentiful and our guests were so impressed with the quality and service. We're still getting compliments on our wedding from guests. Water's Edge is on the water, so the views of the sunset and Manhattan skyline only added to our special evening.
Lastly, our wedding on May 31st coincided with the 100th anniversary of the 59th Street Bridge nearby, so we had the added feature of fireworks- it made for a truly magical evening!
smllcrft
Wedding: 6/26/05
I had a wonderful wedding at The Water's Edge.
Mary
Wedding: 10/2/10
I would like to strongly disagree with any negative reviews for Water's Edge NYC on this site. I have had nothing but an amazing experience with Water's Edge. The staff was attentive, and a pleasure to work with. The value for the money cannot be beat. The ambiance and decor are beautiful. I have been especially impressed with the updated new interior; sleek and classic. I have been to many weddings here, in the past and recently, and all were fantastic. We had a beautiful wedding with delicious food, and our guests are still raving about it. I have noticed the one crazy bride on here who has written a bad review (the same one mind you) on every imaginable wedding site and made me nervous about my own wedding despite all the beautiful weddings I had attended here (UNFAIR considering she left her envelopes unattended for 2 hours???) and I just want other brides out there to know this is a beautiful venue, and absolutley a great choice for your special day. The only reason I gave 4 stars on flexibilty is if you want a later cocktail hour they have to charge you for use of the restaurant but I can understand that. Some reccommended vendors I used- Hank Lane Music (Park Avenue), Pristine Events (florist I worked with Maria Nino- incredible, creative and immaculate attention to detail). Happy planning!
Breanne
Wedding: 3/10/12
The Water's Edge was the location for our reception. It was beautiful. The pictures with the background are gorgeous. All of the guests were mesmorized by the view. They were absolutely amazed at the amount of food, at cocktail hour and dinner, and how good it was. We are still getting guests raving about the food. They were extremely flexible with the menu, and did exactly what we asked for. The cake came out beautifully and I heard it tasted good too!! It is the PERFECT location if you want the reception on the water and near the city. They were worth every penny, considering the amount of food, and the fact that open bar and wedding cake is included in price per head.
The only suggestion I have is that if pictures are being taken by the bridal party at the Water's Edge, to have the bridal attendant solely bringing food to the bridal party. We started drinking when we got there and were unable to eat/attend cocktail hour since we were taking pictures. One, maybe two, small plates of food were brought up to us, but there was 16 of us in total (7 groomsmen, 7 bridesmaids plus bride and groom) ... so needless to say everyone was starving. The bridal attendant was more worried about helping me with my dress, bouquet, veil etc... but that's what the maid of honor and bridesmaids are for!! The help was very much appreciated, but there were already 7 girls there to attend to me; so I think the bridal attendant should be there to attend to the bridal party as a whole (mainly by bringing cocktail hour food).
Debra and Drew
Wedding: 9/12/09
We love Water's Edge and so did all of our guests! The food is outstanding and the staff makes you and your guests feel like royalty. The champagne is always pouring and the ferries are so much fun for your guests who commute to and from Manhattan. The view is out of this world - our pictures are incredible - largely because of that amazing city-scape in the background.
The wedding cake was gorgeous and delicious. You don't have as many choices for what you want it to look like as you'd have someplace else - but it came out beautiful and again tasted really really good.
A few downsides - all of which can be overcome if you're organized - there are a lot of people on staff and not everyone is up to par. Some are amazing - some aren't. Find your one or two people that you know and trust and make sure all of your correspondence goes through them. Trust me - things get lost. Always call to make sure faxes are received. Also - a few of the day-of people got things wrong like which favors go where so make sure your instructions are very clear. And if you do "captain's seating" make sure your guests names are clear and correct - you'll see what I mean if you choose this venue. Don't mean to scare anybody - Water's Edge is great - just not everyone who works there is created equal.
Randi12
Wedding: 3/15/09
beautiful environment overlooking the Manhattan skylight. Very attentive staff and good food.
Elsie
Wedding: 8/5/05
The biggest draw for this venue (besides the great food) is the amazing view of Manhattan. The ceiling to floor windows in the banquet space on the second floor of the restaurant provided the perfect backdrop for the reception. Our cocktail hour was during the sunset and the skyline of the city was breathtaking.
bigboy4545
Wedding: 3/5/06
hocus999
Wedding: 8/28/09
It has taken me almost a month to work up the courage to write my wedding day experience. After I type this, I plan on forgetting what happened and do my best at putting all of this behind me; remembering my wedding day for what it was, a beautiful day.
I am going to do my best at keeping this factual, so hopefully as many brides in the New York area can learn from this:
Water's Edge, Long Island City, NY
The Water's Edge, is now under new management/owners AFTER we signed our contract last year to have our wedding there. Many things were promised to us by the previous owners that we never received during the switchover. After a food tasting, where the venue treated us very well, and some extra's were thrown into our wedding package because of the unfulfilled promises, the two of us were feeling good, and we prepared for our big day.
We arrived at the Water's Edge on the day of our wedding with our wedding party ready to celebrate. There were 3 people introduced to us, the Maitre d and 2 bridal attendants. Our Maitre d, whom we had already met at another meeting, seemed warm and friendly. The other 2 were very much aloof and not really with it, but with the chaos of a wedding I was not too concerned.
The gifts that were handed to us were transferred to our bridal suite throughout the night until the end of the wedding celebration where many gifts were put on our table and never brought to the bridal suite (which by the way does not lock)
Exactly at midnight when the wedding ended, we had numerous first hand accounts from a few of our friends who saw about 25 envelopes and a small red box (I think a Macy's jewelry box) still sitting on our bride and groom table. During the chaos of the wedding ending, and half the guests being ushered to the after party boat cruise, we forgot about the gifts that were left on our table while we went on the boat ride. From that point on, those 25 envelopes and red box with cash in it were never found again.
On a separate issue, two of my bridesmaid's and the groom's mother were ASSURED by our Maitre d that we would have access to the Bridal Suite upon our return which was at 2am. Upon returning to the venue, my husband and I were shocked when we found ALL of our personal belongings (veil, shoes, makeup, bags, purses, and what we had of the GIFTS) on a push cart sitting in a hallway on the lower level of the venue. So long story short our personal stuff was picked up, picked through and brought down to a high traffic area without anyone standing with our belongings. Thinking we had everything, we loaded up our limo and headed to our hotel.
The next day and after a long night, and a morning Brunch, we were finally able to open our gifts at 5pm Saturday, (day after our wedding). To our dismay about
1/3 of our gifts were missing. We knew we would have some people who would order off the registry and/ or mail us gifts in a few months, but 1/3 seemed like a very large amount to be missing. After making a separate list of who we did not receive gifts from, we realized that many of the people on this list physically handed us gifts.
We knew we had to make a decision before our gifts were put into the wrong hands and as humiliating as it was, literally called every single person we did not receive a gift from, asking them if they did hand us an envelope, get their story and kindly ask that they cancel their checks.
We then proceeded to call the venue and tell them what happened. The coordinator assured us everything would be okay, and agreed to show us the surveillance tapes so we could see firsthand what happened to the red box and envelopes.
We offered to come to the Water's Edge and sift through the trash for our missing gifts (what we estimated were around $5,000 in cash and checks) a few hours before we left for our honeymoon, just in case they had been thrown out by mistake. We were denied access, and were blatantly told 'none of the Water's Edge staff would throw out such a large amount of envelopes and a jewelry box.' We TOLD the Water's Edge that we unfortunately will not be around for 2 weeks (as hard as it was for us to leave), but that the groom's parents would be calling to schedule an appointment to watch the tapes so we all could have peace of mind and TRY to get to the bottom of the mystery as to where the gifts went, knowing they never made it from the bride and groom table to the Bridal Suite.
The banquet manager agreed to comply and meet with our parents while we were away. My husband's parents called the Water's Edge trying to set up a time to watch the tapes but had a very difficult time getting in touch with the manager. A severe lack of customer service and callbacks were to blame for the more than 2 week time lapse for scheduling a few minutes to look at the tapes that had recorded the bride/groom table the entire night. The way that our family was treated regarding this serious issue was a complete joke and outright wrong. I am appalled at how this was all handled, especially after spending so much of our hard earned money to have our wedding here. I felt that we were owed respect and courtesy, NONE of which were received.
My husband and I were on our way to the venue for our scheduled appointment to view the tapes and literally 15 minutes before, we received a call saying the tapes had been deleted. The call was from someone that we had never dealt with before.
I can't explain what I think of when I think of my wedding day, but imagine a crime being committed on what is supposed to be the most memorable night of your life. The Water's Edge has been so awful to us and our family since our wedding night that we are shocked and angry; and never want anyone to experience what we did. From managers blatantly telling us to sue them if we are insinuating that one of their employees did something with the envelopes, to not calling us back. The only way we are going to get over this is to put this behind us, but not until as many people as possible know about what we went through with this venue. If we didn't do this, it would be an injustice to other people getting married at the Water's Edge.
Even though writing this was somewhat therapeutic, the only advice I can offer if you are getting married at the Water's Edge is to WATCH YOUR BELONGINGS because you never know who will touch them without your permission. Surveillance tapes were deleted after they knew we had gifts missing from their venue. Our only assumption is that there was something on those tapes the venue did not want us to see.
The Waters Edge says that we could pay an outside company $1200-2500 to recover the surveillance tapes (which we cannot afford to do). They should have saved the video recordings from our wedding night immediately after we called about the stolen/misplaced envelopes; there is no excuse for them not doing that. At the very least, it would have shed light as to what happened, absolving the venue of any wrongdoing, and not having such an angry customer along with dozens of our guests who know how we were treated.
All I can do is keep thinking positive thoughts and look at the pictures I took before this crime was committed and my day was ruined.
Thank you for reading.